I had made an appointment with the shop owner, and I waited for over 3 hours. She called quite a while later, never apologized, and said she was doing errands. I was stunned that someone in business would treat a customer this way. Further, she tried to twist my unhappiness with her no-show as me "just having a bad day"~ so it's my fault she did not keep her word? Wow~ way to spin things!
We have been going to Nicole at Rose City for several years now. She is great to deal with and has a great eye for color and textures. If you have a budget she'll work with you to meet it. I had her frame an old vellum diploma and she knew exactly how to deal with it and it turned out beautifully.
This is one of the most talented artists around. I have been working with Nicole for several years and found her patient, willing to answer any question or concern and to go that extra mile. She is a genius at creating just the right look for whatever you have and I have had some very unusual items, some from the very early 1800s and very delicate. She has been a godsend. We have a great time together and she is willing to really give some thought to what needs to be done. She is an artist and we are lucky to have someone like this in Madison!
Nasty woman. Asked a question and was treated with such disrespect I asked to speak to manager, come to find she is the owner! Would never do business here!!!!!
Nicole is the best framer that I've ever used. At some point, though she lost her ability to run a business, or care if she's inconveniencing people. She made an appointment to see me in Madison and simply didn't show up. At all. She doesn't keep to her stated hours. She works when she feels like it. Can't work with someone who wastes my time like that.
Rose City Framemakers is a US Art Gallery based in Sparta Township, New Jersey. Rose City Framemakers is located at 19 Main St, Sparta Township, NJ 07871, USA.
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